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Ontario landlord and tenant guides covering leases, rent, notices, rental property responsibilities and Landlord and Tenant Board processes.

  • Can My Tenant Sublet the Rental Without Permission?

    OHI | Can My Tenant? · Ontario rental question #28

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    Last verified: September 15, 2026

    Quick answer: Generally, no. A tenant needs the landlord’s consent to sublet the rental unit. However, a landlord must not arbitrarily or unreasonably withhold consent to a specific proposed subtenant. Before acting, both sides should confirm that the arrangement is actually a legal sublet rather than a roommate situation, assignment or unauthorized transfer.

    Sections 97 and 98 of the RTA govern subletting. A sublet usually occurs when the tenant gives another person possession of the unit for a period shorter than the remaining tenancy term and retains a right to resume occupancy.

    If the original tenant continues living in the unit with a roommate, that is not normally a sublet of the rental unit. Labels used in an advertisement do not decide the issue.

    Can the landlord refuse any sublet?

    The RTA’s treatment of sublet consent is different from general assignment consent. A landlord cannot arbitrarily or unreasonably withhold consent to a particular proposed subtenant, and the tenant may apply to the LTB over an improper refusal.

    Can the landlord charge a fee?

    The landlord may generally recover reasonable out-of-pocket expenses connected with giving consent, but should not use the request as a source of profit.

    What if an unauthorized person takes possession?

    If the tenant transfers occupancy without required consent, the landlord may have remedies. The exact route and timing depend on whether the tenant has left, whether the occupant remains and what arrangement actually exists.

    What should the tenant do?

    • Request consent in writing before transferring possession.
    • Provide reasonable screening information and keep the landlord’s response.
    • Use a written sublet agreement and keep the sublet shorter than the head tenancy term.
    • Do not advertise or operate a short-term rental without checking the lease, condo rules and local bylaws.

    What should the landlord do?

    • Confirm whether the tenant will leave temporarily and return.
    • Respond to a specific candidate with consistent, lawful reasons.
    • Document reasonable screening expenses and avoid arbitrary fees.
    • Get timely advice if possession has already been transferred without consent.

    Example

    A tenant leaves for three months, gives another person exclusive possession and plans to return before the fixed term ends. That may be a sublet requiring consent. Taking in a roommate while remaining in the unit is different.

    Official sources

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    General information only: This article discusses Ontario residential tenancies and is not legal advice. Some rentals are exempt from all or part of the RTA. Outcomes depend on the facts and evidence. Rules and forms can change; verify current information with Tribunals Ontario or obtain advice from a licensed Ontario legal professional.

  • Can My Tenant Install a Security Camera in Ontario?

    OHI | Can My Tenant? · Ontario rental question #27

    Browse the full “Can My Landlord / Can My Tenant?” series

    Last verified: September 15, 2026

    Quick answer: Possibly. A tenant can often use a camera inside the rental unit for a legitimate security purpose, but the installation must not cause undue damage or breach lawful condominium or building rules. Cameras aimed at shared spaces, other units or places where people reasonably expect privacy create additional concerns. Audio recording has separate legal risks.

    The RTA does not provide one simple rule approving every tenant camera. The analysis can involve reasonable enjoyment, privacy, property damage, condominium rules and the Criminal Code’s rules about intercepting private communications.

    A camera used to document entry inside the tenant’s own unit is different from continuous surveillance of a neighbour’s door, private yard or interior. Recording sound can be more legally sensitive than recording video.

    Does the tenant need permission to mount it?

    A freestanding indoor camera may require no physical alteration. Drilling, wiring, changing a door, attaching equipment to common property or interfering with building systems may require consent and could create repair liability.

    Can the camera point into a hallway?

    Common-area recording is fact-specific. The field of view, duration, purpose, building or condo rules and impact on neighbours all matter. The narrowest view serving the security purpose is generally safer.

    What about recording conversations?

    Canada’s criminal law generally addresses interception of private communications differently where a recorder is a participant versus a third party. Tenants should disable unnecessary audio and obtain legal advice before relying on recordings.

    What should the tenant do?

    • Use the least intrusive placement and avoid neighbours’ windows or private areas.
    • Choose a non-damaging installation or request written permission.
    • Disable audio unless it is genuinely necessary and lawful.
    • Secure recordings and avoid posting identifiable footage publicly without advice.

    What should the landlord do?

    • Ask what is installed, where it points and whether it alters the property.
    • Address concrete damage, privacy or interference rather than imposing a blanket assumption.
    • Check condominium or building rules and apply them consistently.
    • Do not remove or tamper with a tenant’s equipment without lawful authority.

    Example

    A removable camera inside the unit points at the tenant’s entrance and records only when the door opens. That is different from a hard-wired camera continuously recording neighbours across a shared hallway with audio.

    Official sources

  • Office of the Privacy Commissioner of Canada: Surveillance

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    General information only: This article discusses Ontario residential tenancies and is not legal advice. Some rentals are exempt from all or part of the RTA. Outcomes depend on the facts and evidence. Rules and forms can change; verify current information with Tribunals Ontario or obtain advice from a licensed Ontario legal professional.

  • Can My Tenant Get a Pet When the Lease Says No Pets?

    OHI | Can My Tenant? · Ontario rental question #26

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    Last verified: September 15, 2026

    Quick answer: Usually, yes. Section 14 of Ontario’s RTA generally makes a tenancy-agreement term prohibiting animals in or around the rental complex void. But that does not give every animal unrestricted protection: enforceable condominium rules, serious allergies, dangerous behaviour, damage and substantial interference may still matter.

    A “no pets” clause in a lease is generally unenforceable under section 14. A landlord may still ask about pets during screening, subject to human-rights law, and may decide not to enter into a tenancy for lawful reasons before an agreement is formed.

    After the tenancy begins, any response should focus on the actual legal issue—not merely the existence of the pet.

    What if the rental is a condominium?

    A condominium declaration or rule may restrict certain animals, sizes or numbers. Condo obligations can apply to tenants even where the landlord’s own lease clause would be void. The exact governing documents should be reviewed.

    What if another resident has an allergy?

    A serious allergy may require evidence and a careful accommodation analysis. The result is not automatic; severity, proximity, ventilation and possible solutions may matter.

    Can a problem pet lead to eviction?

    Potentially, if reliable evidence establishes substantial interference, danger, serious allergic reaction, damage or another statutory ground. The landlord must use the proper notice and LTB process.

    What should the tenant do?

    • Review condominium documents and municipal animal bylaws.
    • Prevent noise, waste, damage or safety problems and respond promptly to complaints.
    • Keep veterinary, licensing and training records where relevant.
    • Request disability-related accommodation in writing when applicable.

    What should the landlord do?

    • Do not treat a void lease clause as an automatic eviction right.
    • Investigate specific conduct, damage, allergies or rules and keep reliable evidence.
    • Consider human-rights accommodation duties, including service animals.
    • Use the correct LTB notice and process where a statutory ground exists.

    Example

    A lease says “no pets,” but the tenant adopts a quiet indoor cat and no condo rule or actual problem applies. The clause alone is generally void. A dangerous dog repeatedly threatening residents presents a different issue.

    Related OHI guides and tools

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    Continue the series

    Browse more plain-language answers to common Ontario rental questions.

    General information only: This article discusses Ontario residential tenancies and is not legal advice. Some rentals are exempt from all or part of the RTA. Outcomes depend on the facts and evidence. Rules and forms can change; verify current information with Tribunals Ontario or obtain advice from a licensed Ontario legal professional.

  • Can My Tenant Withhold Rent Until Repairs Are Completed?

    OHI | Can My Tenant? · Ontario rental question #25

    Browse the full “Can My Landlord / Can My Tenant?” series

    Last verified: September 15, 2026

    Quick answer: Generally, no. A tenant should not simply stop paying rent because repairs are outstanding. The landlord’s maintenance obligation and the tenant’s rent obligation are separate. A tenant may pursue municipal enforcement, a T6 application or other lawful remedies while continuing to pay rent.

    Section 20 of the RTA requires landlords to maintain rental properties and comply with health, safety, housing and maintenance standards. Tenants have LTB remedies where that obligation is breached. But unpaid rent can still support an N4 and rent-arrears application.

    An LTB order may authorize remedies such as a rent abatement, work order or reimbursement depending on the evidence. Tenants should not award themselves an abatement in advance.

    What should happen before an application?

    The tenant should report the problem clearly in writing, allow lawful access and give the landlord a reasonable opportunity to respond where the situation is not urgent. Photographs, dates, temperatures, inspection reports and repair requests can be important.

    What if the problem is urgent?

    Loss of heat, water, electricity, a major leak or another safety hazard may require immediate contact with the landlord, municipality, utility or emergency service. The appropriate response depends on the risk.

    Can the tenant pay for repairs and deduct the cost?

    A tenant should not assume they can hire a contractor and deduct the invoice from rent without agreement or legal authority. Emergency facts may be relevant, but documentation and advice are important.

    What should the tenant do?

    • Report the issue in writing and keep a dated repair record.
    • Allow lawful access for inspection and repairs.
    • Continue paying lawful rent unless an authoritative order or specific legal advice says otherwise.
    • Consider municipal property standards, a T6 application or licensed legal advice.

    What should the landlord do?

    • Acknowledge repair reports promptly and triage urgent hazards.
    • Schedule qualified repairs and document access attempts and work completed.
    • Do not retaliate against a tenant for asserting maintenance rights.
    • Keep maintenance issues separate from rent-enforcement procedures.

    Example

    A tenant reports a leaking ceiling and the landlord does nothing for weeks. The tenant may have strong maintenance remedies, but stopping rent without an order can create a separate arrears case.

    Related OHI guides and tools

    Official sources

    Continue the series

    Browse more plain-language answers to common Ontario rental questions.

    General information only: This article discusses Ontario residential tenancies and is not legal advice. Some rentals are exempt from all or part of the RTA. Outcomes depend on the facts and evidence. Rules and forms can change; verify current information with Tribunals Ontario or obtain advice from a licensed Ontario legal professional.

  • Can My Tenant Be Evicted for Repeatedly Paying Rent Late?

    OHI | Can My Tenant? · Ontario rental question #30

    Browse the full “Can My Landlord / Can My Tenant?” series

    Last verified: September 21, 2026

    Quick answer: Potentially. A pattern of persistently late rent may support an N8 notice and an LTB application, even when the tenant eventually pays each month. Eviction is not automatic: the landlord must prove persistent lateness, follow the correct procedure, and the LTB considers the circumstances and available relief.

    An N4 addresses rent that remains unpaid. An N8 may address persistent late payment or other end-of-term grounds. The two notices serve different purposes and have different requirements.

    Effective September 21, 2026, Ontario has a prescribed benchmark for persistent late payment: rent received more than 7 days after the due date on at least 3 occasions within a 6-month period can establish persistent late payment. A payment does not count toward that benchmark if it was treated as late solely because the landlord applied the payment to another amount the tenant owed. The LTB may also find persistent late payment in other circumstances.

    Does one late payment justify an N8?

    Usually, one isolated late payment would not establish a persistent pattern. A reliable rent ledger and communications over time are central to the analysis.

    What if the tenant pays before the hearing?

    Paying current arrears may resolve an N4 issue, but it does not necessarily erase evidence of a historical late-payment pattern under an N8. The LTB still decides whether termination is justified.

    Can the LTB refuse or delay eviction?

    Yes. The Board must consider the circumstances and may refuse or delay eviction or impose terms. Both sides should bring evidence about the payment history, causes, hardship and current ability to comply.

    What should the tenant do?

    • Pay by the due date and keep proof of every payment.
    • Communicate early about problems and propose a realistic written plan.
    • Review the landlord’s ledger and correct errors with supporting records.
    • Obtain prompt advice after receiving an N8 or hearing notice.

    What should the landlord do?

    • Maintain a clear ledger showing due dates, receipt dates and amounts.
    • Use consistent written communication and avoid arbitrary late fees.
    • Choose the correct notice for current arrears versus persistent lateness.
    • Use the current form, termination date and service rules, and prepare evidence for the LTB.

    Example

    Rent is due on the first but is paid between the tenth and twentieth for eight consecutive months. That may support a persistent-late-payment case. One payment arriving a day late after years of punctual payments is different.

    Related OHI guides and tools

    Official sources

    Continue the series

    Browse more plain-language answers to common Ontario rental questions.

    General information only: This article discusses Ontario residential tenancies and is not legal advice. Some rentals are exempt from all or part of the RTA. Outcomes depend on the facts and evidence. Rules and forms can change; verify current information with Tribunals Ontario or obtain advice from a licensed Ontario legal professional.

  • Can My Tenant Refuse to Leave When I Sell the Property?

    OHI | Can My Tenant? · Ontario rental question #29

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    Last verified: September 15, 2026

    Quick answer: Yes, a tenant can remain unless the tenancy is lawfully ended. Selling the property does not automatically terminate an Ontario tenancy, and a sale agreement or request from the owner is not an eviction order. In qualifying circumstances, a purchaser-own-use N12 process may be available, but all requirements must be met.

    Ontario tenancies generally continue when ownership changes. A purchaser may require vacant possession for genuine residential occupation by a qualifying person, but the landlord must use the correct N12 process and comply with timing, compensation and other statutory requirements.

    The tenant does not have to leave merely because the property is listed, sold conditionally or has a closing date. Only the LTB can issue an eviction order, and enforcement follows the authorized process.

    Can vacant possession be promised in the sale agreement?

    A seller should not assume they can guarantee vacancy where a tenant has not agreed to leave and no enforceable order exists. The real-estate agreement does not override the RTA.

    What if the purchaser wants to move in?

    A purchaser-own-use notice may be possible for certain properties and qualifying occupants after the statutory conditions are satisfied. Good faith, the correct termination date, required compensation and supporting materials all matter.

    Can the tenant challenge the notice?

    Yes. A tenant may remain until the LTB determines the application and may present evidence about defects or bad faith. A notice is not proof that eviction will be ordered.

    What should the tenant do?

    • Do not treat a listing, sale or text request as an eviction order.
    • Read any N12 and attached materials carefully and obtain advice promptly.
    • Keep records of statements about the purchaser’s plans and any pressure to sign an N11.
    • Cooperate with lawful showings while documenting improper entry or harassment.

    What should the landlord do?

    • Plan the sale around the tenancy rather than promising automatic vacancy.
    • Use the current N12 and comply with all compensation and evidence requirements.
    • Keep purchaser-use representations accurate and documented.
    • Do not use lockouts, utility interruptions or harassment to obtain possession.

    Example

    A buyer signs an agreement to purchase a single-family rental and genuinely plans to occupy it. A purchaser-use process may be available, but the tenant may lawfully remain through notice and LTB proceedings. The sale alone does not end the tenancy.

    Related OHI guides and tools

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    Continue the series

    Browse more plain-language answers to common Ontario rental questions.

    General information only: This article discusses Ontario residential tenancies and is not legal advice. Some rentals are exempt from all or part of the RTA. Outcomes depend on the facts and evidence. Rules and forms can change; verify current information with Tribunals Ontario or obtain advice from a licensed Ontario legal professional.

  • Can My Landlord Ask for My Social Insurance Number in Ontario?

    OHI | Can My Landlord? · Ontario rental question #32

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    Last verified: September 15, 2026

    Quick answer: A landlord may ask, but a rental applicant is not generally required by tenancy law to provide a Social Insurance Number (SIN). A SIN is highly sensitive and is usually unnecessary for identity verification. Refusing to provide it does not prevent a landlord from using other lawful screening information.

    Rental screening must comply with the Ontario Human Rights Code and applicable privacy obligations. The Office of the Privacy Commissioner of Canada advises organizations to limit SIN collection because the SIN is designed for specific income-reporting purposes and can create identity-theft risks.

    A credit check should be based on informed consent. Applicants can ask why information is needed, how it will be protected, who will receive it and when it will be destroyed.

    Is a SIN required for a credit check?

    Credit bureaus can often locate a file using name, date of birth and address history. A SIN can improve matching accuracy, but that does not automatically make it necessary or mandatory.

    Can refusing a SIN lead to rejection?

    A landlord may assess an incomplete application using lawful, consistent criteria, but should not represent the SIN as legally required. Human-rights protections continue to apply to screening decisions.

    How should sensitive information be handled?

    Landlords should collect the minimum necessary information, secure it, restrict access and dispose of it safely when no longer needed.

    What should a tenant do?

    • Ask whether a credit check can be completed without a SIN.
    • Verify the landlord or property manager before sharing sensitive documents.
    • Redact unnecessary identifiers and use secure delivery methods.
    • Keep the consent language and privacy explanation provided with the application.

    What should a landlord do?

    • Collect only information reasonably needed for a lawful screening purpose.
    • Explain the purpose, consent, storage and retention practices.
    • Use consistent criteria that comply with human-rights law.
    • Avoid keeping copies of unnecessary identity documents or SIN information.

    Example

    An applicant provides consent for a credit check using their name, birth date and address history. The landlord completes screening without collecting the SIN. That is a lower-risk approach than treating a SIN as mandatory.

    Related OHI guides and tools

    Official sources

  • Office of the Privacy Commissioner of Canada: Social Insurance Numbers

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    Browse more Ontario rental questions and answers.

    General information only: This article discusses Ontario residential tenancies and is not legal advice. Some rentals are exempt from all or part of the RTA. Outcomes depend on the facts and evidence. Rules and forms can change; verify current information with Tribunals Ontario or obtain advice from a licensed Ontario legal professional.

  • Can My Landlord Charge a Rental Application Fee in Ontario?

    OHI | Can My Landlord? · Ontario rental question #33

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    Last verified: September 15, 2026

    Quick answer: Generally, a landlord should not charge a prospective tenant a non-refundable application, processing or screening fee simply to apply for a rental. Ontario tightly restricts the money landlords may collect in connection with a tenancy.

    Section 134 of the RTA generally prohibits landlords from collecting or attempting to collect unauthorized fees, premiums, commissions, bonuses or penalties. The permitted rent deposit and refundable key deposit follow separate rules.

    A payment does not become lawful merely because it is labelled an “application fee,” “administration charge” or “credit-check fee.” Its real purpose and whether it is refundable matter.

    What can a landlord collect before move-in?

    A landlord may generally request a rent deposit up to one rent period, commonly last month’s rent, once the tenancy is being entered into. A refundable key deposit may also be permitted within replacement-cost limits.

    Can an outside screening company charge the applicant?

    Third-party products vary. Landlords and applicants should examine who requires the purchase, what is provided and whether the arrangement is effectively an indirect landlord fee. Editorial or affiliate services should never be represented as legally mandatory.

    What if the fee is promised back?

    A refundable holding payment can still create disputes about whether a tenancy was formed and when money must be returned. Terms should be clear and documented before payment.

    What should a tenant do?

    • Ask whether any payment is refundable and what it will be applied to.
    • Get the property, landlord and payment terms in writing before sending money.
    • Keep receipts, advertisements and application messages.
    • Be cautious of urgent transfers or fees before viewing and verifying the rental.

    What should a landlord do?

    • Do not charge applicants simply for the privilege of applying.
    • Use lawful, consistent screening and absorb ordinary business costs.
    • Document permitted deposits accurately and issue receipts.
    • Avoid labels that disguise an unauthorized fee.

    Example

    A landlord requires every applicant to pay a non-refundable $75 processing fee. That is different from accepting a lawful last-month rent deposit after agreeing to the tenancy.

    Related OHI guides and tools

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    Continue the series

    Browse more Ontario rental questions and answers.

    General information only: This article discusses Ontario residential tenancies and is not legal advice. Some rentals are exempt from all or part of the RTA. Outcomes depend on the facts and evidence. Rules and forms can change; verify current information with Tribunals Ontario or obtain advice from a licensed Ontario legal professional.

  • Can My Landlord Require Post-Dated Cheques in Ontario?

    OHI | Can My Landlord? · Ontario rental question #31

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    Last verified: September 15, 2026

    Quick answer: No. An Ontario landlord generally cannot require a tenant to provide post-dated cheques or agree to automatic debit as a condition of the tenancy. The parties can voluntarily agree to either method, but the tenant must have a meaningful choice.

    Section 108 of the Residential Tenancies Act (RTA) prohibits a landlord from requiring post-dated cheques or automatic debit for rent. Ontario’s standard lease reflects this rule.

    The parties may agree on another method, including e-transfer, ordinary cheque or cash. Once a payment method has been agreed to, neither side should assume it can be changed unilaterally without considering the agreement and circumstances.

    Can the tenant voluntarily provide them?

    Yes. A voluntary arrangement is different from a requirement. The tenant can offer post-dated cheques for convenience, and both sides should record how they can be replaced or cancelled.

    Can a landlord refuse cash or e-transfer?

    The RTA does not prescribe one universal rent-payment method. The lease and established practice matter. Any method should allow reliable payment and receipts where required.

    What if a cheque is returned?

    A failed payment can create rent arrears. Permitted NSF-related charges are different from an arbitrary late fee and must remain within Ontario’s rules.

    What should a tenant do?

    • Do not hand over post-dated cheques merely because an application says they are mandatory.
    • Ask for the accepted alternatives in writing.
    • Keep proof of every payment and request receipts where needed.
    • Document any pressure or threatened penalty connected to refusing automatic payment.

    What should a landlord do?

    • Offer at least one lawful payment option that does not require post-dated cheques or automatic debit.
    • Record the agreed method in the standard lease.
    • Keep payment records and issue receipts as required.
    • Do not confuse a convenient voluntary method with a mandatory condition.

    Example

    A landlord offers e-transfer, ordinary cheque or voluntary post-dated cheques. That provides choice. Saying the keys will not be released unless twelve post-dated cheques are delivered is different.

    Related OHI guides and tools

    Official sources

    Continue the series

    Browse more Ontario rental questions and answers.

    General information only: This article discusses Ontario residential tenancies and is not legal advice. Some rentals are exempt from all or part of the RTA. Outcomes depend on the facts and evidence. Rules and forms can change; verify current information with Tribunals Ontario or obtain advice from a licensed Ontario legal professional.

  • Can My Landlord Charge Me a Cleaning Fee in Ontario?

    OHI | Can My Landlord? · Ontario rental question #34

    Browse the complete “Can My Landlord / Can My Tenant?” series

    Last verified: September 15, 2026

    Quick answer: A landlord generally cannot impose an automatic cleaning fee, non-refundable cleaning deposit or penalty merely because a tenancy ends. Tenants must maintain ordinary cleanliness, and a landlord may pursue proven costs caused by undue damage or a serious cleanliness breach through the proper process.

    Section 33 of the RTA makes tenants responsible for ordinary cleanliness. Section 34 addresses undue damage caused wilfully or negligently by the tenant or their guests. Section 134 restricts unauthorized fees.

    The landlord should distinguish ordinary turnover work and normal wear from extraordinary cleaning caused by the tenant. A pre-set fee does not eliminate the need to prove responsibility and reasonable cost.

    Does the unit need to be professionally cleaned?

    The RTA uses an ordinary-cleanliness standard, not a universal professional-cleaning standard. A lease clause cannot automatically turn routine turnover cleaning into a fixed debt.

    Can cleaning be deducted from last month’s rent?

    The rent deposit is for the last rent period, not a general security fund. Disputed cleaning costs should be addressed separately.

    What evidence matters?

    Move-in and move-out photographs, inspection notes, dated communications, invoices and evidence of the prior condition help distinguish ordinary use from an exceptional cleaning claim.

    What should a tenant do?

    • Leave the unit ordinarily clean and remove belongings and garbage.
    • Photograph each room at move-out and keep key-return records.
    • Ask for an itemized invoice and evidence for any claimed charge.
    • Do not assume a demanded fee can lawfully be taken from the rent deposit.

    What should a landlord do?

    • Document the unit’s condition at both ends of the tenancy.
    • Separate normal turnover costs from tenant-caused conditions.
    • Use reasonable actual costs rather than an automatic penalty.
    • Use the appropriate LTB process for an unresolved claim.

    Example

    Vacuuming and ordinary turnover cleaning are generally landlord business costs. Removing extensive abandoned garbage or remediating tenant-caused contamination may support a documented claim.

    Related OHI guides and tools

    Official sources

    Continue the series

    Browse more Ontario rental questions and answers.

    General information only: This article discusses Ontario residential tenancies and is not legal advice. Some rentals are exempt from all or part of the RTA. Outcomes depend on the facts and evidence. Rules and forms can change; verify current information with Tribunals Ontario or obtain advice from a licensed Ontario legal professional.