OHI | Can My Tenant? · Ontario rental question #23
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Last verified: September 15, 2026
Quick answer: A tenant can object to entry that does not comply with the RTA, but generally cannot block entry that is authorized by law and properly noticed. Whether entry is lawful depends on the reason, notice, time and circumstances. Emergencies and consent-based entry follow different rules.
Sections 26 and 27 of the RTA set out when a landlord may enter. Many routine purposes—such as repairs, inspections and purchaser viewings—require at least 24 hours’ written notice stating the reason, date and a time between 8 a.m. and 8 p.m. Entry can occur without written notice in an emergency or with the tenant’s consent at the time.
A notice of entry is not usually a request for permission. But a landlord must not use notices excessively, enter for an improper purpose or substantially interfere with reasonable enjoyment.
Does the tenant have to be home?
No. A tenant’s absence does not normally cancel otherwise lawful entry. The landlord remains responsible for securing the unit and supervising contractors or agents.
What if the notice is defective?
A vague reason, a time window that is not reasonably specific, insufficient notice or an unlawful purpose may support an objection. The parties should communicate, but repeated disputes may require an LTB application rather than self-help.
What if there is an emergency?
A genuine emergency can justify entry without advance written notice. The exception should not be used for ordinary convenience.
What should the tenant do?
- Read the notice carefully and identify any specific problem promptly.
- Offer a reasonable alternative when possible, while recognizing lawful entry rights.
- Keep pets, alarms and access issues safely managed.
- Document repeated improper entries and seek advice rather than physically escalating the situation.
What should the landlord do?
- State the lawful reason, date and reasonably specific time in writing.
- Keep proof of service and records of attempted access.
- Minimize disruption and secure the unit afterward.
- Use the appropriate LTB process if lawful access is repeatedly obstructed.
Example
A landlord gives written notice on Monday for a plumbing inspection Wednesday at 10 a.m. The tenant generally cannot cancel it merely because they will be at work. A message saying “I may come by sometime this week” is different.
Related OHI guides and tools
Official sources
- Ontario Residential Tenancies Act, 2006
- Landlord and Tenant Board: Renting in Ontario
- Current LTB forms, instructions and filing information
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General information only: This article discusses Ontario residential tenancies and is not legal advice. Some rentals are exempt from all or part of the RTA. Outcomes depend on the facts and evidence. Rules and forms can change; verify current information with Tribunals Ontario or obtain advice from a licensed Ontario legal professional.